Communicate with your team in a quick, organized and secure way

Slack is a messaging app that allows users to communicate and work together by sharing their needed information. Slack has broken the physical workspace barriers unifying a team across different time zones and companies.

With this platform professionals collaborate online by chatting, sending voice messages, sharing video clips, and much more. There are other similar platforms like Microsoft Teams or Google Workspace. However, Slack supports companies to have easy collaborations within their departments and quick access to work assets.

Although Slack has a long list of tools and products directly integrated, customers can use the elastic.io platform for better and more personalized integration with two or more applications.

About elastic.io’s Slack integrations connector

This connector is owned by the elastic.io platform to create workflow automation for businesses easier using any version of Slack, including the free one.

The Slack integration connector is still in the development process, which means it will regularly receive improvement with new features. For now, it supports only actions, meaning that you will use them to act upon given circumstances. For example, you can use it to look up a single object using a chosen field that acts as its unique identification. You can find further information about available actions on the connector’s documentation page, by following the link above.

You cannot alter or expand the Slack integration connector on your own because it is covered by a proprietary license. Please get in contact with our pre-sales team at [email protected] to go over the specifics if you require any further support for your integrations.

PLEASE NOTE: You need to have an account on the elastic.io integration platform to use the Slack integration connector in your project. If you’re recently joining elastic.io, you can sign up for a free 14-day trial here.

How to add Slack integrations on elastic.io

As an action

Step 1

Once you’ve registered with elastic.io, go to your Dashboard or Flows and select “Add new Flow” to connect Slack with other applications on the elastic.io platform. Slack is used as an action in relation to automation, which means it comes after another function. Considering this, it should go without saying that you should choose a trigger first; after that, just pick Slack from the list of potential action connectors.

Step 2

Choose the feature you require. For example, you can add new items or customers by choosing the “Create Object” action, or you can send a message to a channel by using the “Post Message” action.

Step 3

After choosing the necessary function, you will be prompted to log into your Slack account. You’ll need to know the OAuth Token and provide access to needed scopes. More information on Slack’s authentication procedure is available on our documentation page, along with all the pertinent links to this messaging platform’s own API documentation.

Step 4

After you’ve authenticated yourself, you can proceed with the flow configuration. For example, if you’ve used the ‘Lookup Objects’ function, then in addition you can select the object type like “user” as well as provide access to their contact information (e.g. email and user ID). You’ll find the full list of functions in our support documentation (see the link above).

By utilising the “Make Raw Request” function after the object is created, you can send another requests to the Slack API endpoints using any of the GET, POST, PUT, PATCH, or DELETE procedures. Currently, additional action methods referred to as “Lookup Object” are provided and may be used to look up certain fields using specific criteria and object types (e.g. Slack ID).

OUR TIP: Start your test flow with our Simple Trigger connector to get assess to Slack’s action connector settings. Just keep in mind that Simple Trigger doesn’t have any contact info-related data items to sync, so that it can’t be used to test how the Slack connector receives datasets from other systems. You must link this connector with more compatible elastic.io platform apps in order to properly explore it.

Please find our dedicated Documentation (above link) page for further information on how to use the Slack component.

Popular Slack integrations scenarios

As we mentioned before, Slack does by default offer integrations to a significant number of third-party business software. Thanks to Slack’s success as an experience management software, small and growing organisations are able to assure feedback exchange between the partners’ systems and their users.

If you require a more comprehensive integration solution where you can link Slack with other systems like eCommerce, CRM, research apps, or even reporting apps, an iPaaS platform like elastic.io would be the best option.

Listed below, there are some integrations our users have developed are shown here:

Slack Salesforce integration

To integrate your technologies together, automate processes, and drive better results to your clients.

Slack Zendesk integration

To view, create, and respond to support tickets from any Slack channel.

Slack Amazon integration

To simplify ChatOps so that teams may more easily handle all operational procedures.

There are more apps to connect!

Check what other connectors you can integrate with Slack to deliver a more efficient service to your clients and team members. Get a free 14-day demo right away with no conditions.